Shipping Info

Delivery T&C’s:

1. Three attempts for delivery will take place for each shipment, after which, if the attempts fail due to consignee unavailability or rejection of the order, then a full delivery charge will apply as a return-to-origin charge
   
   
2. Reverse pick-up (shipment collection) will incur the same charges of the delivery
   
   
3. Liability clause:
   a) Courier delivery’s liability is maximum of USD 25 or the invoice value of any order within UAE
   b) Courier delivery’s liability is maximum of USD 100 or the invoice value of any order outside UAE
   
   
4. The cut off time for ordering is:

• Next day delivery - 2.00 PM
• Same day delivery - 12.00 PM
• 2-hour delivery – anytime between 8 AM and 5 PM

Working hours are from 8.00 AM till 6.00 PM Monday to Saturday. Sunday and public holidays are closed for delivery. 

Delivery (per order)
Next day delivery (UAE)	Free
Same day delivery (UAE)
Within Dubai	Free
Outside Dubai	Free
2 Hour Delivery
Dubai Only	15 AED

 

All shipping outside of the UAE is based on location and weight and does not include any import duties, taxes etc.